Return ~

& Cancelation

Fos U.S. orders

Bought it, tried it, didn’t love it? Send it back. If you’re not totally obsessed with your generalhomemedicalsupply.com -GHMS purchase, return or exchange it free (no return shipping or handling fees) within 5 days of purchase provided it is covered by our terms of return & exchange policy for that specific product or item. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 10 business days for the credit to appear on your account.

– When you return your purchase to GHMS by mail within 5 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).

– Unfortunately, we can’t accept returns or issue refunds after 6 days.

Here's how to return or exchange your item(s)

01. Fill out the Returns + Exchanges form on the back of your order summary—use the top box for returns, the bottom box for exchanges. Place the completed form with your item(s) in the original GHMS packaging, or any well-padded envelope or box.

02. Create and print your FREE USPS return label here,  and attach it securely to the package.

03. Seal up the box and drop it off anywhere in the U.S. mail!

Once you’ve created a return label and sent it back to us, you can track your return. Look out for an email confirmation—we’ll let you know when your return is received and processing!

Mail your returns to:

717 Lakefield Road, Ste D
Westlake Village, CA 91361

Any questions about your return? Give us a call at 1-888-311-0666 or email us at [email protected]

For international orders

Unfortunately, we do not currently ship overseas.